Volunteers of Capital Regional Medical Center

(soft piano music) – I’ve been at Capital
Regional Medical Center for 18 years, going on 18 years, and, I love, I love what I do. I love the people that I work with. It’s like a family here, we all take care of one another, as well as the patients coming in. As far as the volunteers go, you just couldn’t have a better group of people to work with, and I get to work with them every day. They give so much more than their time. They really do make a
difference every day, for us staff as well as our patients. Our volunteers have assigned services, so they deliver newspapers, we have an information desk, a gift shop, several areas, but it’s
so much more than that. You know, like when they
deliver the newspapers, it’s more about getting
a smile from the patient than it is actually delivering the paper. It’s more about consoling a family member in the ICU waiting room. Or if they come to the gift shop, it’s more about the family
that just had a baby, you know, they’re excited, and we want to hear if it’s a boy or girl, how big or how small, so you know, it’s not only the service they provide, but is in making that difference. – Hi, I’m Janet Black, and I volunteer at Capital
Regional in the gift shop. I’ve been here about a
year and a half, I think, and I’ve had a lot of
very good experiences in the gift shop. It has been a lot of fun, and I like to think that I’m helping out here at the hospital, but really it helps me, probably as much or more than
anyone else is being helped. – Janet Black, boy, she is special. She is very creative, and when she started volunteering here, she asked about the
babies up in the nursery, “Can we make some hats,
bonnets for the babies?” And she is this creative spirit, I mean she’ll pull it up on Pinterest, and before you know it she’s bringing in patterns and showing us. She started out with the baby hats, and then she’s making
booties and then blankets. – I like to crochet,
and there comes a point when everybody I know has all they need. (laughing) So it was an outlet for me. It’s the opportunity to be creative. I like to design them, I don’t like to knit the same style twice, so I get to create all
the different designs, and I was really happy to be
able to find a use for them, because it just gives me the opportunity to do what I like to do. So that has been a lot of fun for me. – Iradean has been here since 2003, and she goes from room to
room and visits patients. And she’ll take the time, she’ll sit and listen, and she’s just got that
type of personality, where you just want to
sit and talk to her, you just want to tell her about your day. – People started talking to me, they needed somebody to talk to, and they needed a listening ear. And they just want to vent, and they just have problems, and so I decided, well,
that’s what I want to do. And you know what? I go in there, and some of ’em, don’t receive you well, but I go in there and smile,
“How you doing today?” But as I back out the
door, they start talking. And I can’t get out of there. They talk and they talk, and they say, “Well, will you please come back?” Sometimes we cry together. Sometimes we hug. And I just tell them, “It’ll be alright, you’re gonna be alright.” And that makes me feel good. I just love, love, I just love it. I just love it. – I’ve worked with so
many different volunteers, and they’re all here
for a different reason. You know, they’re all here
for what they can give back. And that truly is a treasure
when you can work with that, and they can tell you their story, of how beautiful it was in
the expression that they give. I think that’s what it’s all about. (sustained light piano chord)

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