Patients search for medical records after Taylor clinic closes


2-SHANNON:A HEALTHCARE CLINIC CLOSES ITS DOORS IN TAYLOR — FORCING PATIENTS TO FIND NEW DOCTORS AND TRACK DOWN THEIR MEDICAL RECORDS.2-ROBERT: KXAN’S LAUREN KRAVETS SPOKE TO ONE OF THOSE PATIENTS, AND A DOCTOR WHO SAYS YOU MIGHT WANT TO KEEP A CLOSER EYE ON YOUR HEALTH HISTORY. “WE’RE SORRY, YOUR CALL CANNOT BE COMPLETED AS DIALED.”THAT’S HOW NINA NEWMAN FOUND OUT TAYLOR PRIMARY CARE CLINIC HAD PERMANENTLY CLOSED.HER DOCTOR OF MORE THAN 20 YEARS WORKED THERE. “DID SHE MOVE? DID SHE GO SOME PLACE ELSE?”NEWMAN WAS SUPPOSED TO GET A LETTER IN THE MAIL ABOUT THE CLOSURE, BUT SAYS SHE NEVER DID.NINA NEWMAN”BASICALLY YOUR HANDS ARE TIED BECAUSE YOU REALLY DON’T KNOW WHAT AVENUES TO TAKE.” LAUREN”LITTLE RIVER HEALTHCARE TOOK OVER THE CLINIC IN NOVEMBER, BUT DIDN’T LAST LONG, ONLY ABOUT 7 MONTHS. THERE’S A NOTE HERE POSTED ON THE DOOR SAYING THEY CLOSED IN JUNE.”THE CLINIC ALSO POSTED INFORMATION ON HOW PATIENTS CAN GET COPIES OF THEIR MEDICAL RECORDS.NEWMAN NEVER SAW THE SIGN. “YOU DON’T PLAN FOR THOSE THINGS AND IT’S JUST A HUGE INCONVENIENCE.”BUT THERE’S A WAY TO AVOID THE HASSLE.ALAN RASHID”I THINK IT’S ALWAYS A GOOD IDEA TO KEEP A LIST OF YOUR RECORDS AT HOME JUST IN ONE FILE FOR ALL THE MEMBERS OF THE FAMILY.”DR. ALAN RASHID WITH AUSTIN REGIONAL CLINIC SAYS WITHOUT MEDICAL RECORDS, PATIENTS MAY HAVE TO WAIT FOR CARE. HE RECOMMENDS FINDING A DOCTOR WITH ONLINE PORTALS. “IT’S OFTEN AN APPLICATION ON YOUR PHONE OR ON THE DESKTOP COMPUTER WHERE YOU CAN GO IN AND SEE A LIST OF YOUR PROBLEMS, MEDICATIONS, YOU CAN EVEN GET SHOT RECORDS.”IN THE FUTURE, NEWMAN WILL MAKE SURE SHE HAS HER áOWN COPIES. “I WILL NEXT TIME BECAUSE IT’S A LOT OF LEGWORK ON A PATIENT’S PART.”LAUREN KRAVETS KXAN NEWS. ROBERT:EVEN THOUGH TAYLOR PRIMARY CARE CLINIC HAS CLOSED, A SPOKESPERSON FOR LONE STAR CIRCLE OF CARE SAYS THEY’RE TALKING WITH THE LANDLORD OF THAT SPACE, TO

Leave a Reply

Your email address will not be published. Required fields are marked *