One Team: Jacobs and Rush University Medical Center


♪ (gentle music) ♪(man) The Project is just
an icon in Chicago.
It’s just an awesome project
that’s gonna be there
for a very long time
helping millions of people.
(man) When we went
into the design phase
to build this place, I think we all felt
that we were part of history. There had not been,
a new building on campus in quite some time, so we knew we were building something
that needed to last a long time. And we were reshaping
the future in healthcare,particularly in Chicago
and maybe beyond.
(man) Overall, the transformation program
for the medical center
was pretty close
to a billion dollar investment
between the technology
and the facilities that were going on, so it was a pretty significant
investment for us. And I think, again, it was
in two core topics. It was our facilities and our technology
that are really core to the patient care that we drive. So, because of that, it’s an extremely
important project for us as an institution. ♪ (gentle music) ♪ It’s a model project. Not only a model Jacobs project,
but it’s a model project that I’d love to do again. So, every project that I go to,
that’s my goal. That’s my goal now. I’m trying to make this
new project match and live up to the expectations that I think
we set for ourselves after the Rush project. We built a very strong relationship. We still talk to the guys
that we worked with, and the women. They still remember us. We still have people here
working on their Capital Projects program. So, I think, from the relationship
component, it’s huge. I don’t know that we could
have built a better one. For us, it was one family. I mean, there was really
no difference. Maybe initially because none
of us knew each other… when you go around the table
and identify yourself, you knew who was Jacobs. you knew who
in the room was a doctor, who in the room was a nurse,
and what everybody’s role was. But, over time, it didn’t matter
where you came from. We were one team,
and for us it was just called the Office of Transformation, and as one team,
that’s how we worked. They felt like they were
completely part of our team. They had a shared passion
about delivering a really high-quality
outcome for us. They wanted to make sure we did it
on time, and on budget, which was really good discipline,
but that the passion was 100% there
from the entirety of the team. It was fun, if you went around
the room in that team, every single person who was
in that room cared deeply about the outcome
that was going to be left there. And everybody cared about the legacy
that would be left behind by this. It’s tremendously satisfying. I say to clients and our teams a lot
that our project is not finished until we have moved patients
into the beds. We’re not just in the construction
delivery business. We’re in the hospital operations business. So, once we have patients in beds,
that’s when our job basically stops, but it continues
because you want those hospitals to be successful as well. And that’s what is very satisfying
to me being in this business. The day I’ve seen my kids
get most excited about my work was the day I brought home a picture
of me with the construction helmet and the vest on
walking the site with these guys as we were walking with it. So I could take care 100 patients
in a given week, and tell my kids about it,
and it never got them excited. I showed them one picture
in a hardhat and they said, “Wow, you’re building that building?
That’s fantastic!” I don’t know, I look at it,
and walked in this morning and I looked at it, and it’s kind
of like one of your kids. I have two kids. And you raise them,
and you do all these things that you have to do,
and you go through a ton of trials and tribulations
to get to the end. And you just hope
that you can raise your kid to the point where
you can walk away from it. And the building is
the same way for me. It’s almost the same feeling. It’s like, wow, we actually,
we took it from nothing, other then somebody knew
they needed something new. And they knew they had
about a billion dollars. We took it from that
to I’m sitting in the building right now. It’s cold outside.
It’s warm in here. The heat’s working. There’s patients coming in and out,
and it grew up. It was like a kid that grew up. So, it brings back a ton
of emotions for me. For me, this project is really
a huge sense of pride for me. I came up as a designer
doing medical planning, and the biggest satisfaction
for me was always finishing a project and handing it
over to the docs and the nurses. And just seeing the smiles
on their faces, “God, now we can–” Excuse me. Saying, “Now we can provide
so much better care to these people.” They’re so concerned
about providing and helping people, and I’m thinking
that I get to enable that. ♪ (gentle music) ♪ ♪ (music fades) ♪

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