Medical Assisting Program at Portland Community College

[MUSIC PLAYING] ASHLEY: What influenced me to
apply for the medical assisting program was a personal
experience of a loved one being diagnosed with cancer,
going through chemotherapy. I was going to
appointments all the time and came to appreciate the
role of the medical assistant and how important they are
in a patient’s health care. MAKAYLA: What influenced me to
apply for the medical assisting program was just my love for
people and for helping them. When I was younger,
I always just loved gravitating towards people
that were hurting and doing anything I could to help them. And I went overseas a couple of
times and just saw a lot of sadness and hurt there, and it just really
inspired me to want to do more and to just be able to
help people any way I can. VIRGINIA CHAMBERS:
The people that come into the program that do
really well are really the ones that are so passionate
about taking care of people. CRISTIAN: The program
is very specifically designed for patient
interaction, for patient care. So it’s helping us treat it
like as a work environment. We dress in scrubs every day. We have to wear our name tags. We check in. We check out at the
beginning of every day, same as we would do in
a clinical environment. CELIA: The program is
preparedness for working with patients by doing
everything as close as a work environment as possible. VIRGINIA CHAMBERS: PCC
medical assisting programs, like all medical system
programs, provide students with the administrative
and clinical skills necessary to work in a clinic
as a medical assistant. SAMANTHA: On the
clinical side, we have things like drawing blood,
or taking blood pressure, how to room a patient. On the administrative
side, we’ve already gone through some
lab courses dealing with computers and the
programs that we’ll be using. ASHLEY: In the fall, was focus
primarily on administrative duties of the medical assistant. Winter term, we focus
on the clinical duties. And then spring, we
have the opportunity to do an externship placement
out in the community to practice all of those skills. VIRGINIA CHAMBERS: This
program is nine months. You earn a one-year certificate. You do have some
transferable credits. Some students end up with
an associate’s degree, depending on how
many credits they had prior to coming into the program,
as well as how many credits they needed for their prerequisites. MAKAYLA: I like going through this
program with a set group of people because it gives you
a feel for what it would be like to work with a team. And it also is very
supportive, and they can help you through
it because you know kind of what you’re going through. ALLIE: Everybody is like a family. And if one person feels
like they’re falling behind, you have an army of people
behind you to help you catch up. SAMANTHA: Since I’ve been in this
cohort, it’s been extremely upbeat. Everyone really cares
about what they’re doing, and we all want to see
each other succeed. VIRGINIA CHAMBERS: Our
academic training model is a cohort model, which
means students start together, and they go through every
single course together. And then they graduate together. So you’re with the same group of
students the entire nine months that you’re in the program. – We go over anything
that could possibly happen in clinics and every scenario. And it helps all of us MAs
be very prepared for what we’d be dealing with when
we’re actually in clinics. ASHLEY: We focus on
patient-centered care. We’re often taught how to explain
a procedure before we do it, but also explain why we’re doing
it to help put the patient at ease. VIRGINIA CHAMBERS:
What sets us apart is our emphasis on
soft skills training. Soft skills means that we put
greater support, emphasis, and training on communication,
critical thinking, and teamwork. Another opportunity
that sets PCC apart is the community health
fair, where students practice their clinical skills and
soft skills prior to externship. MAKAYLA: One word that I would
use describe the learning environment is encouraging. CELIA: Inspiring. CRISTIAN: Challenging. – Supportive. – Interactive. ALLIE: Very supportive. That was two works. – Reinforcing. ASHLEY: Inclusive. – Amazing. [MUSIC PLAYING]

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