Magnet recognition – LIVE Interview – Penn State Health Milton S. Hershey Medical Center

From Penn State Health, thanks for tuning
into this Facebook Live video about Magnet recognition. I’m Scott Gilbert. You
might have heard the news recently that Penn State Health Milton S. Hershey
Medical Center received it’s third consecutive Magnet designation. That’s
deemed to be the highest national honor for nursing excellence. Less than twelve
percent of registered hospitals in the U.S. have earned that. Now. here today to
tell us a bit about, why it is such an important designation are Stephanie Wachter and Jared Dougherty. They’re both staff nurses here at the Medical Center.
Thanks for being here today guys. Let’s talk a bit about what Magnet recognition
does signify. Tell me a bit about that. Well Magnet recognition is the highest
honor for nursing staffs that achieve in the nation. What it signifies is that the
nurses physicians and allied health professionals at the hospital work
together to create excellent patient care outcomes through a series of
processes that they’ve designed themselves. And I think the institution
has really put this at the forefront over the past few years. When we look at
our strategic imperatives and the vision for not just nursing as the
profession but the organization as a whole
to really put the patient at the center of that interaction. And so I’m curious
since you’re both staff nurses you have a lot of use a lot of experience you
know working directly with our patients, what does it mean, first of all, for you
as staff members to be able to say as nurses we work for a magnet recognized
institution? For me, it just kind of signifies that the level to which I
practice and the level to which my colleagues practice is something that
can achieve those high quality patient outcomes and that we really do provide
excellent care for our patients at this facility. How about for you Stephanie?
Well for me, it’s really more about my nursing practice being supported in many
ways at the Med Center. Whether it’s the days that I engage in direct patient
care or if I’m involving myself in a more professional development
opportunities such as going back to school or doing community outreach or
perhaps engaging in direct Magnet activities. Like providing counsel work
for our staff nurses as well. And so people watching this, like I said upfront,
I’ve probably heard the term Magnet recognized but they may wonder what it
means for them as patients. Can you talk a bit about that? What’s the significance?
What can a patient expect at a Magnet recognized hospital? Well patients
simply need to know that a Magnet organization is proven to have excellent
patient care outcomes through collaboration among nurses, physicians,
administrators and leaders and other allied health professionals that work at
the hospital. So the patients that come to our hospital are getting the best
care. The nurses that provide that care have a voice in how they provide it and
it’s really proven to be the best thinking process around providing
nursing care. That’s how it translates for patients then Jarad? Yeah, I think as a
patient, you know being in that vulnerable position of being in the
hospital and having to kind of have somebody else being responsible for your
care, it gives them a little bit of ease of mind knowing that you’re gonna have a
team really collaborating to keep you at the forefront. You’re watching a Facebook
live interview from Penn State Health Milton Hershey Medical Center;
I’m Scott Gilbert. I’m joined by Stephanie Wachter and Jared Dougherty, they’re
both staff nurses here. We’re talking about Magnet recognition and what that
means. What does that tell us about our nurses here at the Medical Center? I do
know this is a very long and involved process to go for this designation and
the medical center earned its first Magnet designation in 2007, again in 2012,
again in 2017. And in each time, there’s quite a process to go through. Walk me
through some of the basic parts of that process. Involves what, writing, site
visits, everything in between? Yes, so there’s actually a team that gets
together to write the Magnet document. Thousands and thousands of pages of
information goes into writing this Magnet document and a whole host of
individuals throughout the organization kind of get together and collaborate to
showcase the examples of excellent patient care that we provide here at the
organization. So that then goes on to a team of Magnet surveyors who will review
that. And then kind of get back to us on our Magnet program director about a site
visit date. And once the site visit date is here, it’s really all about
celebrating nursing and about celebrating the excellent patient
outcomes that we have and the excellent environment that we
work in. What is it like to have that site visit when you get to kind of show
off what you do? Well, the site visit is really like the Superbowl of nursing. For
me as a staff nurse. The surveyors say they’re here to amplify and clarify the
work that the nurses do and I think that’s a really great way to phrase it.
It’s important during the site visit that the information that was typed in
black and white on the page, really comes to life so that the American Nurses
Credentialing Center representatives can really see that we live and breathe the
Magnet mission each day here at Hershey. They want to make sure it’s not just something you
write down, it’s something you actually live? Absolutely! The American Nurses
Credentialing Center, that’s the ANCC, they’re the ones who designate
hospitals, give out the Magnet designation. They singled out a Hershey
Medical Center for a few particular initiatives and areas. Can you tell me
about some of those? Yes, so one of the areas was in particular the way that
nurses and physicians and other allied health professionals collaborate. So they
actually on the phone call that we received from them recognized one of our
units specifically for their initiatives in driving forth positive patient
outcomes and really working together as a team to achieve those outcomes. Also,
community outreach was recognized? Exactly! The ANCC did recognize our
strong community outreach department and I’ve had the blessings to be able to
work with the director of community outreach here at Hershey to kind of
participate in some of those programs as well. They include providing patient
education in the community at places like the farmers market here in Hershey
or at food pantries throughout Central Pennsylvania. It’s an opportunity for me
as a nurse to get to know patients before they become a patient so that I
understand what their home life is like, so that the interventions we provide as
nurses here are easily translated to things that we can do at home for them.
We welcome your questions for Jared and Stephanie. They’re both staff nurses here
at Penn State Health Milton Hershey Medical Center. Feel free to put your
questions in the comment field on this Facebook post and we can certainly pose
those questions to them about Magnet recognition here at Hershey Medical
Center. Major news that was just shared recently
and we’re glad to have them helping us share it here as well. Now, 76 percent of
the nurses here at the Medical Center have a Bachelor of Science in Nursing. A BSN degree or higher. Why is that
important? I know both of you have your BSNs. Tell me a bit about why that’s
important to you? I think it really just validates the fact that the research
shows that baccalaureate prepared nurses or higher
really do achieve those great patient outcomes that we strive for here at
Hershey and they have the knowledge to kind of put that text that they read in
in their classes and their undergraduate studies or the graduate studies really
into practice and make it come to life in the patient care setting. For you Stephanie? I’ll give an
example, so one of the cornerstones of a bachelor’s degree in nursing is
understanding how to implement research into practice. And on the Cancer
Institute where I work, we know that patients can sometimes get central line
infections and we’ve created multiple nurse driven interventions to ensure
that our patients don’t receive central line associated infections when they
come to us. Just because we have the knowledge base and understanding of
current practices and best evidence to implement for our patients here every
day. Fantastic! I think you’ve answered all my questions anything else that you
guys would like to add about Magnet designation? Of why it’s important to a
hospital like Hershey Medical Center? I think the biggest take-home message
about working at a Magnet hospital is that the nurses voices are heard. From
the patient side through the interdisciplinary teams on the unit
level, all the way up through senior leadership and that the nurses who are
the bread and butter workers at the hospital providing that direct patient
care really are listened to and have direct decision-making capacity with
regard to the care that they provide. Any closing thoughts, Jarad? No. I mean, I I’m just so
fortunate to be able to have a facility like Hershey in my back yard and really
be able to practice to the fullest of my extent that I can as a registered nurse
here. We’re gonna share a story about the Magnet designation we’ll share that in
the comment field below this post. We’ll also share a link to a recent video that
we produced with bunch of nurses here at the medical center, sharing their
thoughts and what this Magnet designation means. Jared, Stephanie, thanks
so much for joining me today. I appreciate it. And thank you for watching this Facebook
live interview from Penn State Health Milton S. Hershey Medical Center.

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