Garner health clinic abruptly closes, leaving patients in the dark


IF YOU HAVE AN ISSUE YOU WANT OUR TEAM TO CHECK OUT EMAIL US AT INVESTIGATES AT WNCN.COM. SOME VIEWERS REACHED OUT TO NORTH CAROLINA FOR ANSWERS AFTER THEY TELL US THEIR BEHAVIOR HEALTH CLINIC CLOSED ABRUPTLY. IT HAS BEEN A WEEK SINCE THEY HAVE BEEN ABLE TO REFILL THEIR PRESCRIPTIONS. CBS NORTH CAROLINA WENT TO GARNER FAMILY CARE SERVICES LOOKING FOR ANSWERS. Reporter: GARNER FAMILY CARE SERVICES HAS BEEN SHUT DOWN SINCE JULY 17. I GOT A CALL A COUPLE DAYS BEFORE I WAS SUPPOSED TO COME IN FOR AN APPOINTMENT. I BELIEVE IT WAS A SECRETARY THAT CALLED AND REALLY QUICKLY SAID THAT APRIL WAS NOT GOING TO BE ABLE TO SEE ME AND SHE WOULD CALL ME LATER. I NEVER DID HEAR FROM ANYBODY. Reporter: A PATIENT WHO DID NOT WANT TO BE IDENTIFIED SAYS A NOTE ON THE DOOR EXPLAINED PROVIDERS WOULD NOT BE IN THE OFFICE UNTIL AUGUST 1 AND THEY WOULD BE TAKING CARE OF PRESCRIPTION REFILLS. I CHECKED TODAY IN THE CLINIC IS STILL NOT BEEN PATIENT. I STARTED CALLING ON THE SECOND AND THEIR VOICEMAIL WAS FULL. NOBODY RETURNED MY CALL. Reporter: HE CAME BY IN PERSON ON MONDAY AND SPOKE WITH THE OWNER. THAT IS WHEN HE WAS TOLD HE COULD COME BACK TODAY AND PICKED UP HIS PRESCRIPTION. NO ONE WAS HERE. THE DOOR IS LOCKED. Reporter: I SPOKE WITH ANOTHER PATIENT OFF-CAMERA WHO ALSO WENT TO THE CLINIC WHO SAID SHE STILL HAS NOT HAD HER PRESCRIPTION REFILLED AND BECAUSE OF THAT SHE ENDED UP IN THE EMERGENCY ROOM SUFFERING FROM WITHDRAWAL. I CHECKED ON THE OWNER OF THE BUSINESS SCOTT ELLIOTT. AT THIS POINT HAVE YOU REFILLED ALL THE PRESCRIPTIONS TRUCKS CONNECT TO MY KNOWLEDGE WE HAVE. THEY MAY HAVE BEEN SOME THAT HAVE NOT FOLLOWED BACK UP WITH US BUT AS OF YESTERDAY, WE WERE PRETTY MUCH UP TO DATE. Reporter: ELLIOTT SAYS THEY HAD NO CHOICE BUT TO SHUT DOWN BECAUSE OF A LICENSE — LICE INFESTATION IN THE OFFICE. DURING THAT PEER IN A TIME TWO OF OUR PAS LET THE ROUGHLY WITHOUT NOTICE. SOMETHING PRETTY BAD WAS GOING BECAUSE THEY DECIDED TO DROP OTHER PATIENTS. Reporter: DO HAVE SOME IN THE OFFICE ANSWERING PHONES NOW AND THEY WILL REOPEN IN ANOTHER

Leave a Reply

Your email address will not be published. Required fields are marked *